Refund Request Page
This page is intended to request a refund for your Samsung product.
Please select your product and enter your mobile number and serial number and we'll send a secure link requesting your information (name and email address), in additional to product and refund information.
(Refund request can be made for each model code)
We need your receipt in order to process your refund. If you are unable to attach any proof of purchase, please reach out to our contact center via
866-813-2404 This service portal is intended for U.S. customers only.